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Getting Started

  • Your storefront address
  • Dashboard & Quick Actions
  • Set up your first menu
  • Going-live checklist
  • Overview

Menu & Inventory

  • Menu items
  • Sizes and pricing
  • Modifiers and option groups
  • Categories
  • Stock and 86ing
  • Menu timeslots
  • Pizza builder

Storefront

  • Branding
  • Hero banners
  • About page
  • SEO & discovery
  • Hours
  • Policies, links and announcements

Orders & Fulfillment

  • The order lifecycle
  • Managing orders
  • Delivery and drivers
  • Preorders
  • Refunds and cancellations
  • Open & Close
  • Kitchen printers

Payments

  • Payment options
  • Card payments and payouts

Marketing

  • Deals and coupons

Team

  • Roles and permissions
  • Inviting your team

AI Assistant

  • Merchant assistant
  • Customer assistant

Reports

  • Understanding your reports

Support

  • Support and issue routing

Account & Billing

  • Your plan and billing

Release Notes

  • What's new
Docs/Storefront

Policies, links and announcements

Publish your refund policy, privacy notice and terms, show an announcement banner, and link your social profiles and delivery-app listings.

Legal & Policies

Under Settings → Legal & Policies:

  • Announcement banner: a short message shown at the top of your menu page, such as "Closed Monday for the holiday" or "Now delivering to Fonthill". Clear it when it no longer applies.
  • Published policy text:
    • Refund policy: shown to customers at checkout before they pay, and again on their order confirmation.
    • Privacy notice and Terms: appear as a clearly labelled section from your restaurant on your storefront's Privacy and Terms pages, alongside PayperPlates' own.

Save with Save Policies.

Your refund policy is the text customers read. It doesn't change who on your team can issue refunds. That's set under Settings → Ordering & Payments → Refund permissions. See Refunds and cancellations.

Links & Social

Under Settings → Links & Social:

  • Online presence: your website, Instagram, Facebook, X, YouTube and Google Business links. They appear on your storefront so customers can find and follow you.
  • Delivery platform links: if you're also listed on Uber Eats, DoorDash, SkipTheDishes or Grubhub, add those listings here.

Save with Save Links.

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  • Links & Social
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