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Getting Started

  • Your storefront address
  • Dashboard & Quick Actions
  • Set up your first menu
  • Going-live checklist
  • Overview

Menu & Inventory

  • Menu items
  • Sizes and pricing
  • Modifiers and option groups
  • Categories
  • Stock and 86ing
  • Menu timeslots
  • Pizza builder

Storefront

  • Branding
  • Hero banners
  • About page
  • SEO & discovery
  • Hours
  • Policies, links and announcements

Orders & Fulfillment

  • The order lifecycle
  • Managing orders
  • Delivery and drivers
  • Preorders
  • Refunds and cancellations
  • Open & Close
  • Kitchen printers

Payments

  • Payment options
  • Card payments and payouts

Marketing

  • Deals and coupons

Team

  • Roles and permissions
  • Inviting your team

AI Assistant

  • Merchant assistant
  • Customer assistant

Reports

  • Understanding your reports

Support

  • Support and issue routing

Account & Billing

  • Your plan and billing

Release Notes

  • What's new
Docs/Release Notes

What's new

Recent updates and improvements to PayperPlates.

This is where we note recent updates to PayperPlates. You can also reopen the "What's new" summary any time from the link in your admin footer.

Recent updates

  • Card payments through your own Stripe account, with weekly payouts every Monday. See Card payments and payouts.
  • Reports rebuilt: five views (Sales, Orders, Items, Daily, and Fees & payouts), with net sales counting completed orders only. See Understanding your reports.
  • Open & Close: an opening review before service, a close-out at the end of the day, driver pay, and a 30-day history of sign-offs. See Open & Close.
  • Refunds: full and partial card refunds from the order or from Reports, with refund permissions and a manager-PIN override. See Refunds and cancellations.
  • Preorders: customers can schedule orders for later, with capacity limits and a review inbox. See Preorders.
  • Pizza builder: a dedicated workspace for signature and build-your-own pizzas. See Pizza builder.
  • Kitchen printers: print tickets automatically and route each item to the right station. See Kitchen printers.
  • Special hours: add holidays and one-off closures by date. See Hours.
  • Delivery zones and courier networks: draw custom delivery areas, and send orders to Uber Direct or DoorDash Drive from the Driver Hub. See Delivery and drivers.
  • Custom domains: connect your own domain yourself from Settings → Custom Domain. See Your storefront address.
  • Support inbox: customer cases about their orders arrive in Support. See Support and issue routing.
  • Ordering-data opt-in for the merchant assistant. See Merchant assistant.
  • Menu timeslots: breakfast, lunch or late-night items that only show in their window. See Menu timeslots.

Earlier

  • Quick Actions bar: one-tap shortcuts to 86 an item, close early or bump your prep time. See Dashboard & Quick Actions.
  • A smarter assistant: the merchant assistant follows you across every admin page and can make changes for you, with your confirmation. See Merchant assistant.

For anything you can't find here, ask the assistant in your dashboard or contact support.

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